Effective Date: August 25, 2026
Last Updated: August 25, 2026
Connected Painting (“Connected Painting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request an estimate, contact us, interact with our advertisements, or use our painting services.
1. Information We May Collect
Depending on how you interact with Connected Painting, we may collect information such as:
- Your name
- Email address
- Telephone number
- Property or project address
- Information about your painting or renovation project
- Service requested
- Preferred appointment or project dates
- Messages, photos, or other information you voluntarily provide
- Estimate, invoice, payment, and transaction information
- Information submitted through our website forms or advertising lead forms
Our website and advertising or analytics services may also collect certain technical information automatically, such as:
- IP address
- Browser and device information
- Pages visited
- Approximate geographic location
- Website interactions
- Referral source
- Advertising and conversion information
- Cookie or similar technology identifiers
2. How We Use Your Information
Connected Painting may use personal information to:
- Respond to inquiries and estimate requests
- Contact you regarding your painting project
- Schedule estimates and appointments
- Prepare and provide quotations
- Provide painting and related services
- Communicate before, during, and after a project
- Process and maintain records of transactions
- Provide customer service and warranty-related support
- Follow up on estimates and service inquiries
- Improve our website, advertising, and customer experience
- Measure the effectiveness of our marketing and advertising
- Maintain business and accounting records
- Prevent misuse, fraud, or security issues
- Meet applicable legal and regulatory requirements
We seek to collect only information reasonably necessary for legitimate business purposes.
3. Google Ads and Advertising
Connected Painting may use online advertising services, including Google Ads, to promote our services and connect with prospective customers.
When you interact with one of our advertisements, information about that interaction may be processed by the advertising platform for purposes such as measuring advertising performance, attribution, audience measurement, and conversion tracking.
Some advertisements may contain lead forms that allow you to voluntarily provide information such as your name, email address, telephone number, and details about the service you are interested in.
Information submitted through a Connected Painting advertising lead form may be used to contact you about your request, provide an estimate, schedule an appointment, and follow up regarding our services.
4. Cookies, Analytics and Similar Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, measure advertising effectiveness, and improve our marketing.
Some cookies may be provided by third-party analytics or advertising services.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where required by applicable law, we will seek appropriate consent for the use of non-essential cookies or similar technologies.
5. When We May Share Information
Connected Painting does not sell or rent your personal information.
We may disclose limited personal information to service providers that help us operate our business, website, communications, advertising, payment processing, accounting, customer management, or other business functions. These providers should receive only the information reasonably necessary to perform their services.
Information may also be disclosed where required or permitted by law, to protect our legal rights, or to investigate suspected fraud, misuse, or security concerns.
Some service providers may process information outside Canada. When this occurs, information may be subject to the laws of the jurisdiction where it is processed.
6. Consent
By voluntarily providing personal information to Connected Painting, you consent to its collection, use, and disclosure for the purposes identified at the time of collection and as described in this Privacy Policy, subject to applicable law.
Where consent is required, you may withdraw it, subject to reasonable notice and any legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.
7. Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet business and contractual requirements, maintain appropriate project and warranty records, and comply with applicable legal, tax, accounting, or regulatory obligations.
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it.
8. Protecting Your Information
Connected Painting uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. However, no website, email system, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Accessing or Correcting Your Information
Subject to applicable law, you may request access to personal information Connected Painting holds about you and ask that inaccurate or incomplete information be corrected.
You may also contact us with questions about how your personal information is collected, used, or disclosed. We may need to verify your identity before completing certain privacy requests.
10. Marketing Communications
If we send promotional electronic communications, you may unsubscribe using the method provided in the communication or by contacting us.
Transactional or service-related communications concerning an estimate, appointment, active project, payment, warranty, or other existing business relationship may still be sent where appropriate.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties. Connected Painting is not responsible for the privacy practices of independent third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Connected Painting’s website and services are intended for customers seeking painting and related property services and are not designed to knowingly collect personal information from children.
13. Changes to This Privacy Policy
Connected Painting may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, advertising practices, or applicable requirements. When changes are made, the “Last Updated” date at the top of this page will be revised.
14. Contact Connected Painting
Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information can be directed to:
Connected Painting
Winnipeg, Manitoba, Canada
Website: connectedpainting.com
Contact: connectedpainting.com/contact
Telephone: 431-451-7370
Please include “Privacy Request” in the subject line when contacting us by email about a privacy matter.